VaxxTrack Support
Personal vaccination record keeping and reminders.
What VaxxTrack does
VaxxTrack lets you keep a personal record of your vaccinations, set reminders for upcoming doses, and check which vaccines from published health-authority schedules you have no record for. It is not a medical app: it provides no medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional about your health.
Privacy
VaxxTrack collects no data. There is no account, no sign-in, no analytics, no tracking, and no server run by the developer. Your records stay on your iPhone and, if you have iCloud enabled, in your own private iCloud account. See the Privacy Policy.
Common questions
- My data isn't syncing between devices. Make sure both devices are signed in to the same Apple Account with iCloud Drive enabled. Sync is automatic but can be delayed. Profile → iCloud & Storage shows whether iCloud is available.
- I'm not getting reminder notifications. Check that notifications are allowed for VaxxTrack in iOS Settings → Notifications. Profile → Notifications has a “Send Test Notification” button to confirm.
- How do I back up or move my records? Profile → Data → Export writes a JSON file you can save or share; Copy to Clipboard copies the same data as text. To restore, use Profile → Data → Import (from a file, a URL, or pasted JSON).
- How do I start over? Profile → iCloud & Storage → Erase iCloud Data and Start Blank removes all records from this device and your iCloud. Export a backup first — this cannot be undone.
- How do I change the language or appearance? Profile → General. The app follows your device language on first launch (English, German, or Japanese) and can be changed at any time.
Contact
Questions, problems, or feedback — email vaxtrack@richsamar.com. Replies usually within a few days.